FAQ

eNet Automated Services Network Co.
I paid for online voucher and the code I got is already redeemed, the following error returned "Error code already redeemed". What is the solution?
I have purchased an online voucher and lost the secret code. Could you please resend it?
I made a transaction for my Orbex account. My transaction failed so I called my bank and they told me that the amount is in hold. What is the solution?
Recharge code is not received, so how to get it?
I paid, and the amount is deducted from my bank account and my line bill is not paid. What is the solution?
I paid, and the amount is deducted from my bank account, but I did not get the service. What is the Solution?
I wanted to pay for charging my mobile number, but I inserted a wrong number by mistake, have I lost the money? Can you please help me?
I wanted to pay for top-up my mobile number, but I inserted a wrong number by mistake, have I lost the money? Can you please help me?
I wanted to pay for my mobile number bill, but I inserted wrong amount by mistake, can you please help me?
I paid for an online voucher, but I did not receive it?
I wanted to pay for a certain online voucher, but I paid for another card by mistake. Can you please help me and fix my mistake?